Privacy Policy

Tax Tools Arcade provides a digital service offering subscriptions, tokens, and related digital deliverables (the “Service”). This Privacy Policy explains how Tax Tools Arcade and its operator (“Provider”) may access, use, and handle Client information in connection with the Service and related support.

Provider may receive or have access to Client-provided information such as account credentials, workspace configuration, business contact information, forms, workflows, portal content, files, content, configuration data, and related administrative information. Depending on the Service, Provider may also incidentally view information uploaded by Client or Client's end users.

Provider will access and use information only as reasonably necessary to deliver the Service, operate and maintain the Service, troubleshoot issues, verify deliverables, provide support, maintain records, and transfer administrative control back to Client where applicable.

Provider will make reasonable efforts to minimize access to information not required for Service delivery, testing, troubleshooting, fraud prevention, documentation, or recordkeeping. Client is encouraged not to expose sensitive information during use of the Service unless required for the requested work.

Provider will maintain commercially reasonable administrative, technical, and organizational safeguards to protect information accessed during Service delivery. Client remains responsible for secure passwords, platform-level security settings, user permissions, and device security after access is transferred or Services are completed.

Client may provide credentials, temporary invites, API keys, or access links needed to use the Service. Client may revoke Provider access at any time, but doing so may pause or prevent the Service. After completion, Client should rotate temporary credentials, revoke temporary invitations, and confirm final administrative ownership and access settings.

The Service may involve third-party platforms, software, hosting providers, payment providers, and related systems. Provider does not control and is not responsible for those third parties' privacy practices, security controls, hosting terms, retention practices, or processing policies. Client is responsible for reviewing and accepting the terms and privacy policies of any third-party platforms Client uses.

Provider does not intend to retain Client information longer than reasonably necessary for Service delivery, support, invoicing, bookkeeping, proof of delivery, security, dispute resolution, or legal compliance. Limited records, screenshots, configuration notes, receipts, or support artifacts may be retained for business and legal purposes.

Client may request deletion of Provider-held materials containing Client information, to the extent Provider is not required to retain them for legal, tax, accounting, security, dispute, or operational recordkeeping obligations.

For questions regarding this Privacy Policy, contact Tax Tools Arcade through the support page or by mail at 1175 Avocado Avenue Suite 101 PMB 1010, El Cajon, CA 92020.